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Terms & Conditions

Shipping Costs

Click here to view our current shipping costs

International Shipping

We are happy to deal with international orders but please remember that shipping can be expensive, please contact us for an International shipping quotation.

Delivery

We endeavour to send goods within 1 to 3 days of payment being received. If goods are out of stock we will send an e-mail with estimated delivery date and request whether you wish to keep items on order. If delivery is more than 2 weeks payments are normally refunded unless you request otherwise.

Risk and Title

The Products will be at your risk from the time of delivery. Ownership of the Products will only pass to you after we receive full payment of all sums due in respect of the Products (including delivery charges).

Payment

Prices for Products are quoted on the Site. It is possible that some of the Products listed on the Site may be incorrectly priced. We will use reasonable endeavours to verify the accuracy of any products or pricing information which we place on this Site, but we make no warranties (express or implied) in relation to the accuracy of such information.

In addition to the price of the Products, you may have to pay a delivery charge, which will be as stated in the Shopping Cart at the time of ordering.

Orders may only be placed by persons aged 18 years and over.

The prices on the Site include any value added or sales taxes (where applicable).

Payment for all Products must be made by PayPal.

Prices for Products are liable to change at any time.

Consumer Rights

You may cancel this Agreement at any time within 7 working days after the day you received the Products (subject to the limitations set out below).

The right does not apply to certain items such as personalised products, perishable goods or computer software which has been opened.

If you cancel this Agreement on this basis, you must inform us in writing and return the Products to us immediately, in the same condition in which you received them. Products returned by you within the 7 working day period referred to above will be refunded in full (including the cost of sending the Products to you). However, you will be responsible for paying the cost of returning the Product to us.

If you cancel this Agreement on this basis and you do not return to the Products to us, we may recover the Products and charge you for the costs we incur in doing so. Similarly, if you return the Products at our expense, we may pass that expense on to you.

Defective Products

You may also cancel this Agreement if the Products supplied are defective.

Products returned by you because of a defect will be refunded in full (including the cost of sending the Products to you, and the cost of returning the Products to us). Alternatively, if we and you agree, we may supply you with a replacement or substitute Product.

Refunds

If you cancel this Agreement and are entitled to a refund, we will usually refund any money received from you using the same method originally used by you to pay for your purchase. We will process the refund due to you as soon as possible and, in any event, within 30 days of the day we received your notice of cancellation.

Warranties

We warrant to you that any Product you purchase through the Site will be of satisfactory quality.

You warrant to us that: you have full authority, power and capacity to enter into this Agreement and that all necessary actions have been taken to enable you to lawfully enter into this Agreement; you are legally capable of entering into binding contracts; you are resident in the UK; you are at least 18 years old; the information provided in the Order is accurate; and you will be able to accept delivery of the Products as contemplated in this Agreement.

Limitations of Liability

Nothing in this Agreement shall limit or exclude your or our liability for: (i) death or personal injury caused by negligence; (ii) under section 12 of the Sale of Goods Act 1979, section 2 of the Supply of Goods and Services Act 1982, or section 2(3) of the Consumer Protection Act 1987; (iii) for fraud or fraudulent misrepresentation; or (iv) for any matter for which it would be illegal for to limit or exclude, or attempt to limit or exclude, liability.

None of the above exclusions shall affect your statutory rights which are not capable of being excluded. However, in such case our obligation where permitted by law, will be limited to the re-supply of our product or service to you.

Subject to this: (i) our liability in connection with any Product purchased through our site is strictly limited to the higher of the purchase price of the relevant Product and the replacement cost of the relevant Product; (ii) we accept no liability for any loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, waste of management or office time or for any indirect or consequential loss or damage of any kind however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable; and (iii) we will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under this Agreement caused by events outside our reasonable control.